Refund policy

Overview

At SportFishingHub, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions outlined below.

Eligibility for Refunds You may request a return within 30 days of receiving your order. To be eligible for a refund:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase (order number or confirmation email) is required.

We reserve the right to refuse returns that do not meet these conditions.

Non-Refundable Items The following items are not eligible for refunds:

  • Gift cards
  • Clearance or final sale items
  • Used or damaged items not caused by shipping issues
  • Items returned without prior authorization

How to Request a Return

  1. Email us at sportfishinghub@outlook.com with your order number and reason for return.
  2. Our support team will respond within 24–48 business hours with return instructions.
  3. Once approved, securely package the item and ship it according to the provided instructions.
  4. After we receive and inspect the item, we will notify you of the approval or rejection of your refund.

Refund Processing Time If approved:

  • Refunds will be processed within 5–10 business days.
  • The refund will be issued to your original payment method.
  • Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items If your order arrives damaged or incorrect, please contact sportfishinghub@outlook.com within 7 days of delivery and include photos of the issue. We will resolve the matter as quickly as possible.