Refund policy
Overview
At SportFishingHub, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions outlined below.
Eligibility for Refunds
You may request a return within 30 days of receiving your order.
To be eligible for a refund:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase (order number or confirmation email) is required.
We reserve the right to refuse returns that do not meet these conditions.
Non-Refundable Items
The following items are not eligible for refunds:
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Gift cards
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Clearance or final sale items
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Used or damaged items not caused by shipping issues
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Items returned without prior authorization
How to Request a Return
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Email us at contact@sportfishub.com with your order number and reason for return.
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Our support team will respond within 24–48 business hours with return instructions.
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Once approved, securely package the item and ship it according to the provided instructions.
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After we receive and inspect the item, we will notify you of the approval or rejection of your refund.
Refund Processing Time
If approved:
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Refunds will be processed within 5–10 business days.
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The refund will be issued to your original payment method.
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Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact contact@sportfishub.com within 7 days of delivery and include photos of the issue. We will resolve the matter as quickly as possible.